FAQS

PRODUCTS & INGREDIENTS

Are your products clean ?

While there are no clear and regulated definitions of the term “clean," at Mango People, we define our clean beauty philosophy as consciously developing high performing products, that are safe for your skin and planet.

Where can I find the complete ingredients list ?

At Mango People, we strive for transparency. To view our complete ingredients list, select a product you’re interested in and below the description you will find the “View Ingredients” link.

You can also find more in-depth ingredient descriptions on our Ingredients page on our website.

Are your products vegan and cruelty-free ?

We are proudly vegan and cruelty-free. Our products are not tested on animals, and we do not use any animal-derived ingredients.

I don't know what shades to get ?

We are more than happy to help you find the perfect shades for your skintone. You can DM us on Instagram or email us at info@mangopeopleofficial.com, and we will assist you from there.

We've helped thousands of customers, so we assure you that you're in great hands !

SHIPPING & RETURNS

Do you ship internationally ?

Currently, we ship within US & Canada. We are working on international shipping, but we are a super baby team, so it's taking a tad bit longer.

How long will it take to process my order ?

We aim to process, package and ship your order within 1-2 business days. However, during peak season, processing can take 3-5 business days.

Tracking numbers are automatically sent to your email as soon as your order is shipped.

How long will it take for my package to arrive once shipped ?

US Shipping: Standard shipping with USPS takes 3-5 business days after processing. With Express shipping, your order will arrive 1-2 buisiness days.

Canada Shipping: With USPS/ Canada Post, your order will arrive 7-21 business days after processing.

While we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery, as we have no control once the package leaves our facility and with the postal service.

What is your return policy ?

USA - Returns and exchanges are accepted within 14 days of delivery. If you didn't enjoy our products, you can email us atinfo@mangopeopleofficial.comfor a refund/exchange.

Kindly note, we are unable to refund the initial shipping cost and the return shipping label fee will be deducted from your refund.

CANADA - Unfortunately, we are unable to accept returns & exchanges for international orders at this time.

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